We prefer Mastercard or Visa for deposits and payments for shipped product. All sales are final. Fully refundable samples may be ordered. Generally, products are created on demand from our patterns. In stock items are shipped right away and non stock items usually take 2-6 weeks. The best way to order is to send us a fax with quantities, billing and or shipping information. We usually fax back a confirmation with cost, and it becomes a active order once a deposit is received. Credit and NET 30 terms may be offered to repeat customers with a history with us. Shipping cost cannot be determined until the items are packaged and weighed, but we do not mark up shipping. A copy of the ups bill is usually sent with the order. If you prefer, orders may be called in to our office @ 714-577-8369 9-5 Pacific time. Were you looking looking for installation services in Southern California? Click Here Need more contact info? Click Here